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محلل أعمال Business Analyst


Skills

Excellent communication skills, with the ability to talk to and present to a range of audiences, sometimes acting as a translator between parties.

The ability to motivate others and lead change.
The ability to work under pressure on multiple projects within your project timeframes.
A passion for creating solutions with a positive attitude to change.
Excellent analytical skills and an informed, evidence-based approach.
A strong interest in business and business development.
A good understanding of information technology.

Responsibilities
Communicate with internal colleagues to understand the needs of departments and the organization as a whole.
Work with external stakeholders to understand and investigate feedback into the service/function/product provided.
Use data modelling practices to analyze your findings and create suggestions for strategic and operational improvements and changes.
Consider the opportunities and potential risks attached to the suggestions you have made.
Identify the processes and information technology required to introduce your recommendations.
Gain agreement, usually from senior management, of the best method of introducing your recommendations to the business.
Communicate the benefits of your recommendations across departments and help to address any uncertainty and concern.
Produce written documentation to support your work, report on your findings and to present to stakeholders when necessary.
Support the staff and teams in making the recommended changes, including helping to resolve any issues.
Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.
Define configuration specifications and business analysis requirements
Perform quality assurance
Define reporting and ing requirements
Own and develop relationship with partners, working with them to optimize and enhance our integration
Help design, document and maintain system processes
Report on common sources of technical issues or questions and make recommendations to product team
Communicate key insights and findings to product team
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer


Requirements

Previous experience in Business / Systems Analysis or Quality Assurance

A degree in IT / Computer Science

Proven experience in eliciting requirements and testing

Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools

Solid experience in writing SQL queries

Basic knowledge in generating process documentation

Strong written and verbal communication skills including technical writing skills


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