كل الدول
نشر إعلان توظيف

Hostess Restaurant


-Ensure proper collection of guest preferences, communicate to the team and guest relations department
-Strive to build food & beverage data base for the restaurant by collecting business card from all dinners
-Acknowledge guest all the time however busy or not and anticipate their needs.
-Be present at the restaurant/ outlet entrance and ensure proper grooming all times.
-Welcome guest with a smile, reconfirm reservation and seating, Escort guest to the table as required.
-Offer menus, advice guest on non available items, take orders and communicate any special request.
-Maintain complete knowledge of all products sold in the restaurant.
-Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
-Maintain complete knowledge and comply with all departmental policies/service procedures.
-Maintain knowledge of special items in each Special event.
-Ensure all cashiering procedures are processed in compliance with accounting standards.
-Check and ensure that all sales counters/show case are full and in good condition according to Gourmet shop procedures.
-Complete opening side duties:
oMicros and manuals checks procedures
oVIPS in the restaurant
-Monitor and maintain cleanliness of area .
-Refill non-alcoholic beverages according to procedures.
-Anticipate guests needs, respond promptly and acknowledge all guests, however busy, whatever time of day.
-Maintain positive guest relations at all times.
-Be familiar with Restaurant services/features and local attractions/activities to respond to guest inquiries accurately.
-Monitor and maintain cleanliness, sanitation and organization of all service areas following procedures laid down in departmental manual.
-Complete closing duties as assigned:
oProperly store all reusable goods.
oRestock items for next service.
oTransport all dirty linen to Laundry.
oSecure all supplies at shift end.
-Leave duty after reporting to supervisor.
-Answer outlet phone within 3-rings, using correct verbiage as per telephone etiquette.
-Monitor guest’s comments/feedback – record and pass on to Restaurant Manager.
-Maintain reservations book and keep clean and organized at all times.
-Successful completion of the training/certification process.
تقدم لهذه الوظيفة