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IT Technical Support


Qualifications:
University Graduate
1-3 Experience as Helpdesk or Technical Support
Excellent command of English language
Ability to work independently as well as a team member
Flexibility of personality and high capability of problem Solving.
Work under pressure to meet deadlines.
Job Information
1. Configures user accounts and roles
2. First line of troubleshooting & maintenance.
3. Identify research and resolve technical problems.
4. Maintains the IT Stock & supplies.
5. Periodic systems preventive maintenance. (PCs, printers, Etc. )
6. Respond to telephone calls, email and personnel requests for assistance
7. Troubleshoot & install network equipment.
8. Troubleshoot & Installing Printers, computer hardware, Switches.
9. Troubleshoots hardware, software, peripheral, and operating system performance issues