مدير تشغيل مطاعم
مدير تشغيل مطاعم
مدير منطقة
مدير جودة
مدير تدريب
Education
Bachelor of Commerce
Department of Accounting
Ain Shams University
Qualification Date: 1991 – 1992
.
Languages
English : Excellent
Arabic : Native
Russian : Average
Computer Skills
- Multi Computer user
- Windows 10 (Excellent) Internet (good)
- Microsoft Office ( good )
- POS System
- Comsys System
Typing Skills
English : Very good
Arabic : Very good
Work Experience
From July 1987 until April 1989 in Egyptian Company for Hotels ( Cleopatra Hotel )
Duties include: waiter
- From July 1989 until April 1990 in Nada Trade and nutrient supply Company
Duties include: Salesman
- From July 1990 until April 1991 in Egyptian Company for Hotels (Shahrazad Hotel)
Duties include: waiter
- From July 1991 until January 1992 in El-Zohor Club- the main restaurant
Duties include: waiter
- From July 1992 until April 1993 in Inter Continental Cairo Hotel
Duties include: waiter
- From March 1994 until October 2003 in Egyptian International Tourism Projects Company (Americana) PIZZA HUT
Duties include: Assistant manager 11/03/1994 to 05 /1998
Restaurant manager 05/1998 to 10/2003
- From October 2003 until April 2004 in Roosi Restaurants - Italian restaurant
Duties include: Director of Hurghada area Restaurants
- From April 2004 until June 2012 in Spot for Tourism Projects Company
Duties include: General Manager of Hurghada area Restaurants
Quality Manager
HACCP Team Leader
-From July 2012 until April 2014 in Titanic Tourism Projects Company
Duties include: Director of Restaurants
-From May 2014 until now in Spot for Tourism Projects Company
( Fish house – Sushi house – El-Terrise – Food court ) Restaurants
Duties include: Executive Manager
From 2004 until now I am adviser for many Restaurants companies
Objective
Work in a challenging environment in companies restaurants, hotels, or a trading company or working in the field of tourism or sales, fundraising or training where I can take advantage of my capabilities to advance in my career.
I am self-motivated, ambitious and eager to learn. I am a responsible individual with strong communication skills and work ethics besides being creative, focused and highly determined. I am willing to take responsibility and work independently. At the same time, I can work well in teams.
Looking for both personal and professional growth makes me capable of working confidently under pressure. My background and growing up experience has given me a deep insight in the culture and society together with a wider scope in the world of business.
JOB DESCRIPTION
1. operational management: organizing stock and equipment, ordering supplies, and overseeing building maintenance, cleanliness and security;
2. financial management: planning and working to budgets and Costing , maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc.;
3. people management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and roles;
4. working to ensure standards of hygiene are maintained and that the restaurant is complying with relevant health and safety regulations;
5. ensuring high standards of customer service are observed at all times;
6. implementing, and instilling in their teams, company policies, procedures, ethics, etc.;
7. handling customer complaints and queries;
8. devising and marketing promotional campaigns;
9. preparing reports and other performance analysis documentation;
10. reporting to and attending regular meetings with area managers or head office representatives;
11. Establishing relationships with the local community and undertaking activities which comply with the company’s corporate social responsibility programs.
12. Project planning and feasibility study.
Training & other courses
Got training in service department in Cleopatra hotel for one month
Got training in room service department in Schahrazade hotel
Got training in service department in pizza hut for one month
Got training in kitchen department for one month 1995
Management and supervisory skills course in Pizza Hut
Got training in pizza hut in basic management training 1996
Got training in Pizza Hut for 6 months in managerial skills 1995
Got training in Pizza Hut in Group Training Skills Course 1996
Got sales building course in Pizza Hut 1997
Got communication skills course in Pizza Hut 1998
Got how we work together course
Got coaching & counseling course in Pizza Hut 2002
Hygiene, and health and safety course in Pizza Hut
Customer service course in Pizza Hut
Financial management in Pizza Hut
HACCP course in Egyptian tourist facilities Room
Industrial security program
Food and Beverage Skills Development in American Hotel & Lodging Educational Institute
Diploma professional Economic feasibility studies from Masters of administrative and accounting systems
Hobbies
● Drawing.
● Reading.
● Computer.
● Cars.
Sports
● Body building.
Reliability, an ability to manage staff and keep customers happy
Are really important in this job .You have to do your best to get your customer satisfaction. To be a successful manager you also need boundless amounts of energy and an ability to create a fun, team atmosphere. A manager has to be financially aware, keep an eye on what competitors are doing and always consider legal requirements, such as health and safety and food hygiene.
مدير منطقة
مدير جودة
مدير تدريب
Education
Bachelor of Commerce
Department of Accounting
Ain Shams University
Qualification Date: 1991 – 1992
.
Languages
English : Excellent
Arabic : Native
Russian : Average
Computer Skills
- Multi Computer user
- Windows 10 (Excellent) Internet (good)
- Microsoft Office ( good )
- POS System
- Comsys System
Typing Skills
English : Very good
Arabic : Very good
Work Experience
From July 1987 until April 1989 in Egyptian Company for Hotels ( Cleopatra Hotel )
Duties include: waiter
- From July 1989 until April 1990 in Nada Trade and nutrient supply Company
Duties include: Salesman
- From July 1990 until April 1991 in Egyptian Company for Hotels (Shahrazad Hotel)
Duties include: waiter
- From July 1991 until January 1992 in El-Zohor Club- the main restaurant
Duties include: waiter
- From July 1992 until April 1993 in Inter Continental Cairo Hotel
Duties include: waiter
- From March 1994 until October 2003 in Egyptian International Tourism Projects Company (Americana) PIZZA HUT
Duties include: Assistant manager 11/03/1994 to 05 /1998
Restaurant manager 05/1998 to 10/2003
- From October 2003 until April 2004 in Roosi Restaurants - Italian restaurant
Duties include: Director of Hurghada area Restaurants
- From April 2004 until June 2012 in Spot for Tourism Projects Company
Duties include: General Manager of Hurghada area Restaurants
Quality Manager
HACCP Team Leader
-From July 2012 until April 2014 in Titanic Tourism Projects Company
Duties include: Director of Restaurants
-From May 2014 until now in Spot for Tourism Projects Company
( Fish house – Sushi house – El-Terrise – Food court ) Restaurants
Duties include: Executive Manager
From 2004 until now I am adviser for many Restaurants companies
Objective
Work in a challenging environment in companies restaurants, hotels, or a trading company or working in the field of tourism or sales, fundraising or training where I can take advantage of my capabilities to advance in my career.
I am self-motivated, ambitious and eager to learn. I am a responsible individual with strong communication skills and work ethics besides being creative, focused and highly determined. I am willing to take responsibility and work independently. At the same time, I can work well in teams.
Looking for both personal and professional growth makes me capable of working confidently under pressure. My background and growing up experience has given me a deep insight in the culture and society together with a wider scope in the world of business.
JOB DESCRIPTION
1. operational management: organizing stock and equipment, ordering supplies, and overseeing building maintenance, cleanliness and security;
2. financial management: planning and working to budgets and Costing , maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc.;
3. people management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and roles;
4. working to ensure standards of hygiene are maintained and that the restaurant is complying with relevant health and safety regulations;
5. ensuring high standards of customer service are observed at all times;
6. implementing, and instilling in their teams, company policies, procedures, ethics, etc.;
7. handling customer complaints and queries;
8. devising and marketing promotional campaigns;
9. preparing reports and other performance analysis documentation;
10. reporting to and attending regular meetings with area managers or head office representatives;
11. Establishing relationships with the local community and undertaking activities which comply with the company’s corporate social responsibility programs.
12. Project planning and feasibility study.
Training & other courses
Got training in service department in Cleopatra hotel for one month
Got training in room service department in Schahrazade hotel
Got training in service department in pizza hut for one month
Got training in kitchen department for one month 1995
Management and supervisory skills course in Pizza Hut
Got training in pizza hut in basic management training 1996
Got training in Pizza Hut for 6 months in managerial skills 1995
Got training in Pizza Hut in Group Training Skills Course 1996
Got sales building course in Pizza Hut 1997
Got communication skills course in Pizza Hut 1998
Got how we work together course
Got coaching & counseling course in Pizza Hut 2002
Hygiene, and health and safety course in Pizza Hut
Customer service course in Pizza Hut
Financial management in Pizza Hut
HACCP course in Egyptian tourist facilities Room
Industrial security program
Food and Beverage Skills Development in American Hotel & Lodging Educational Institute
Diploma professional Economic feasibility studies from Masters of administrative and accounting systems
Hobbies
● Drawing.
● Reading.
● Computer.
● Cars.
Sports
● Body building.
Reliability, an ability to manage staff and keep customers happy
Are really important in this job .You have to do your best to get your customer satisfaction. To be a successful manager you also need boundless amounts of energy and an ability to create a fun, team atmosphere. A manager has to be financially aware, keep an eye on what competitors are doing and always consider legal requirements, such as health and safety and food hygiene.
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