Waiter Or Waitress
Customer Service - Is able to confidently serve customers as per the brand ;Looks for ways to go above and beyond the guest's expectations
Has a full understanding and can explain when asked the brand concept, history and vision
Has completed basic food hygiene, works in a safe and hygienic manner at all times
Communicate any out of stock items to manager or team leader when stocks are running low
Communicate to managers any issues immediately
Actively engages with colleagues and customers at all times
Make simple decisions that affect work or guest's experience in a positive manner
Able to work as part of a team and contribute ideas where necessary
Has very good product knowledge and is able to confidently describe food and beverage items to a guest
Can confidently take a guest's food & beverage order and ask all relevant questions where necessary
Ensure that all side duties and cleaning schedules are completed as per daily checklists
Actively look for ways in which they can develop their career
Complete all checklist as required daily , weekly and monthly for the outlet
Can run food and communicate with the kitchen with confidence
Can accommodate and pack take away orders as per the brand standard
Attend and ask all training as required by the business
Has a full understanding and can explain when asked the brand concept, history and vision
Has completed basic food hygiene, works in a safe and hygienic manner at all times
Communicate any out of stock items to manager or team leader when stocks are running low
Communicate to managers any issues immediately
Actively engages with colleagues and customers at all times
Make simple decisions that affect work or guest's experience in a positive manner
Able to work as part of a team and contribute ideas where necessary
Has very good product knowledge and is able to confidently describe food and beverage items to a guest
Can confidently take a guest's food & beverage order and ask all relevant questions where necessary
Ensure that all side duties and cleaning schedules are completed as per daily checklists
Actively look for ways in which they can develop their career
Complete all checklist as required daily , weekly and monthly for the outlet
Can run food and communicate with the kitchen with confidence
Can accommodate and pack take away orders as per the brand standard
Attend and ask all training as required by the business
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